Last updated: 14th October 2023
Where applicable, this Privacy Policy ("Policy") should be read together with the Fitness Lab Terms of Service which can be found at https://fitnesslab.fit/terms-conditions/. The defined terms included in the Fitness Lab Terms of Service shall have the same meaning as the defined terms in this Policy.
This Policy applies to personal information held about our customers, suppliers and prospective suppliers, people who visit our website, and anyone else whose personal information we hold ("you", "your") when using our Services.
In this Policy, references, to "Company", "we", "us" or "our" means Brett James Fitness Limited (trading as Fitness Lab Soho), Grow Fitness Limited (trading as Fitness Lab Fitzrovia) and FL Mayfair Limited (trading as Fitness Lab Mayfair) (together, "Fitness Lab"). We respect your privacy and are committed to treating any information that we obtain about you with as much care as possible and in a manner that is compliant with all applicable data protection legislation including the Data Protection Act 2018 and the UK General Data Protection Regulation ("GDPR") and any applicable national laws in relation to data protection and privacy (collectively, "Data Protection Legislation"). This Policy deals with where we are acting as a 'data controller' under the Data Protection Legislation: which essentially means where we are responsible for deciding what personal information we collect and how we use it.
This Policy explains:
This policy supplements (and its terms apply in addition to) any other terms of use or other terms and conditions agreed between you and the Company from time to time.
This Policy is intended to be communicated to you in a concise, transparent, intelligible, and easily accessible manner, but we appreciate that you may have queries or want to seek clarification as to its terms. If so, please contact us using the details available on our website.
The Company reserves the right to make changes to this Policy in order to reflect any changes in Data Protection Legislation and best practice from time to time. The Company will endeavour to notify you of such changes but you are advised to check for an updated version of this Policy each time you interact with us through the Channels.
If you require any further information, or wish to contact us about this Policy and how we collect and process your personal information, our full contact details are below:
Address: 12 Copper Works Apartments, 57 Blackhorse Road, London, United Kingdom, E17 7FN
Email: hello@fitnesslab.fit
Telephone: 020 3494 4200
Customers |
We will collect information about you to enable you to receive our Services, to improve the Services we provide and for marketing. This includes:
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Website users |
During the course of providing you with access to our website and other services, we sometimes need to collect information about you and your use of our website and other services. Where possible, unique identifiers are anonymised and at no time do we attempt to identify you as an individual. Where any such data can identify you, we process that data in accordance with the privacy terms set out in this Policy. Information we collect may include:
Our website does not collect precise real-time location information about your device. |
People we work with |
We collect personal data directly from individuals we work with. We collect personal data from their employers or the organisations they represent. We also collect personal data relating to people we work with from other organisations we work with. The personal data we collect relating to people we work with includes:
Our website does not collect precise real-time location information about your device. |
Suppliers |
We will collect contact information so that we can manage our relationship with you (unless you liaise with us via a third party), and bank account details (to enable payment for services). When you provide services to us, we may collect other information from you which is relevant to the provision of those services.. |
Direct interactions |
You may give us your identity, contact details or other information by filling in online forms on our website or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
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Automated technologies or interactions |
As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, pixels, server logs, and other similar technologies. We may also receive technical data about you if you visit other websites employing our cookies. |
Third parties or publicly available sources |
We may receive personal data about you from various third parties and public sources as set out below:
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